Return Policy
If you decide that you do not want your item for any reason, please
contact us by telephone or e-mail within 14 days of receipt, so we can arrange
for exchange or return. We will supply you with an RMA number for the return.
Items without an RMA number will be returned to the customer and will not be
processed. Only items purchased from The Home Lighter may be returned. All sales
on clearance items and light bulbs are final. Items that have been used,
installed or modified will not be accepted. We accept only saleable items in
the original package. You may be charged for any missing parts. All returns are
subject to a minimum 25% restocking fee. All Custom orders may not be returned.

Once the product is received in good condition we will issue a
refund for the amount of the product to the same credit card used for the
purchase, less original shipping charges and restocking fees. The returned
item must be received by within 14 days of receipt of return authorization.
The refund for the returned item will be made upon receipt and inspection. If
determined that the item has been installed or used, credit will not be issued
and the item may be returned to you at your expense.

Warranty
The Home Lighter will honor all available manufacturer warranties still in effect
covering manufacturer defects. We will repair or replace the defective item
(except light bulbs) for one year from the date of purchase. Please contact our
customer service department by telephone or e-mail for an RMA number. Items
without an RMA number will be returned to the customer and will not be
processed. Please see below for instructions on returning merchandise.
Reasonable shipping charges will be refunded upon inspection
and only when damage is deemed to be a factory defect. A repaired or replaced
item will be shipped as soon as possible with no additional charges.

Returning an Item
Before you return an item , you must first contact our customer service
department by telephone or e-mail within the appropriate time frame. We will
supply you with an RMA number and shipping instructions for return. Items
without an RMA number will be returned to the customer and will not be
processed. The RMA number will be used to ensure that you receive credit for
your return. You must write the RMA number down on the returns form and include
it with your item. If possible, include a copy of your e-mailed invoice as
well.

Please pack the item in its original box. Be sure to pack such that all parts
are included and the item will not be damaged during shipment. When you ship
products by FedEx or UPS ground make note of the tracking
number. If you ship via USPS, insurance and delivery confirmation will be
required.